Public Safety Telecommunicator (911 Dispatch)

This program offers academic instruction and hands-on skills training covering all three curriculum topics in Public Safety (Law Enforcement, Fire and EMS). Students will learn to demonstrate radio operations, identify legal issues regarding telecommunications, process radio logs and documentation, and prioritize emergency calls for management. The Telecommunicator curriculum approved by the Texas Commission on Law Enforcement (TCOLE) prepares students for the Basic Telecommunicator licensing exam. In addition, students are trained in Telecommunicator CPR as part of the program.