Virtual Lobby

Virtual Support Services

Looking for live virtual support to apply, enroll and cover costs? We’re here for you! Choose a service from the menu below to connect with our virtual support team during business hours.

*** A valid picture ID will be needed to change any information on student records. You may be asked to provide this information on camera.

*** Please note: Wait times may be longer during peak periods.

Virtual Services

Visit our General Information lobby for help with: the admissions application, campus hours and locations, available student resources, and student account access. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait

The Virtual Lobby is open December 22 – 24 and December 26 – 31 from 9 am – 1 pm. It will be closed on December 25, January 1, and weekends.

Before Selecting a Service:

Enable your mic and camera.
Enable pop-ups from hccs.edu. Pop-up blockers will stop your call from launching.

Admissions and Enrollment

Whether you’re new or returning, our Enrollment team can guide you through completing applications and checklist items, submitting documents, registering for classes, clearing holds, and verifying residency status. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.

The Virtual Lobby is open December 22 – 24 and December 26 – 31 from 9 am – 1 pm. It will be closed on December 25, January 1, and weekends.

Before Selecting a Service:

Enable your mic and camera.
Enable pop-ups from hccs.edu. Pop-up blockers will stop your call from launching.

Advising

Need help choosing classes or staying on track to graduate? The HCC Advising team is here for you. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.

The Virtual Lobby is open December 22 – 24 and December 26 – 31 from 9 am – 1 pm. It will be closed on December 25, January 1, and weekends.

Before Selecting a Service:

Enable your mic and camera.
Enable pop-ups from hccs.edu. Pop-up blockers will stop your call from launching.

Cashier (Bursar)

Visit the Bursar/Cashier Lobby for help with installment payment plans, tuition waivers and exemptions, refunds, 3rd party billing, and payment of testing fees. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.

The Virtual Lobby is open December 22 – 24 and December 26 – 31 from 9 am – 1 pm. It will be closed on December 25, January 1, and weekends.

Before Selecting a Service:

Enable your mic and camera.
Enable pop-ups from hccs.edu. Pop-up blockers will stop your call from launching.

Financial Aid

The HCC Financial Aid team helps you access available funding, including grants, scholarships, Work-Study, and student loans. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.

The Virtual Lobby is open December 22 – 24 and December 26 – 31 from 9 am – 1 pm. It will be closed on December 25, January 1, and weekends.

Before Selecting a Service:

Enable your mic and camera.
Enable pop-ups from hccs.edu. Pop-up blockers will stop your call from launching.

Veteran & Military-Affiliated Student Success (VMASS)

For personalized support and guidance, look no further than our Veteran & Military Affiliated Students Success (VMASS) Office. Our team is dedicated to helping you enroll and maximize all eligible benefits. Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.

The Virtual Lobby is open December 22 – 24 and December 26 – 31 from 9 am – 1 pm. It will be closed on December 25, January 1, and weekends.

Before Selecting a Service:

Enable your mic and camera.
Enable pop-ups from hccs.edu. Pop-up blockers will stop your call from launching.

International Students

Connect with your Designated school officials (DSOs) to process and issue your Form I-20, monitor your F-1 status, and maintain F-1 records in the Student and Exchange Visitor Information System (SEVIS). Please click here to view your assigned Designated School Official (DSO). Select the blue button below to connect with a live representative. You’ll receive real-time queue updates during your wait.

The Virtual Lobby is open December 22 – 24 and December 26 – 31 from 9 am – 1 pm. It will be closed on December 25, January 1, and weekends.

Before Selecting a Service:

Enable your mic and camera.
Enable pop-ups from hccs.edu. Pop-up blockers will stop your Virtual Lobby video call from launching.

Contact Us

We Are Here to Help

On-campus and virtual support options are available.

Visit a campus near you.

Connect with live virtual support.

Request information on the steps to apply, enroll, and cover costs.